How to Add and Remove Users from Distribution Lists and Shared Mailboxes

Introduction

This guide will walk you through the steps to add and remove users from distribution lists and shared mailboxes in Microsoft 365. These tasks can be performed by users with the appropriate administrative permissions.

Adding Users to a Distribution List

Log in to the Microsoft 365 Admin Center:
- Go to admin.microsoft.com.
- Enter your admin credentials.
Navigate to Groups:
- In the left-hand navigation pane, select Groups.
- Click on Active groups.
Select the Distribution List:
- Find and select the distribution list you want to modify.
Add Members:
- Click on Members.
- Select View all and manage members.
- Click on Add members.
- Search for the user you want to add, select their name, and click Save.

Removing Users from a Distribution List

Log in to the Microsoft 365 Admin Center:
- Go to admin.microsoft.com.
- Enter your admin credentials.
Navigate to Groups:
- In the left-hand navigation pane, select Groups.
- Click on Active groups.
Select the Distribution List:
- Find and select the distribution list you want to modify.
Remove Members:
- Click on Members.
- Select View all and manage members.
- Find the user you want to remove, click on their name, and select Remove.

Adding Users to a Shared Mailbox

Log in to the Microsoft 365 Admin Center:
- Go to admin.microsoft.com.
- Enter your admin credentials.
Navigate to Shared Mailboxes:
- In the left-hand navigation pane, select Teams & groups.
- Click on Shared mailboxes.
Select the Shared Mailbox:
- Find and select the shared mailbox you want to modify.
Add Members:
- Click on Members.
- Select Edit.
- Click on Add members.
- Search for the user you want to add, select their name, and click Save.

Removing Users from a Shared Mailbox

Log in to the Microsoft 365 Admin Center:
- Go to admin.microsoft.com.
- Enter your admin credentials.
Navigate to Shared Mailboxes:
- In the left-hand navigation pane, select Teams & groups.
- Click on Shared mailboxes.
Select the Shared Mailbox:
- Find and select the shared mailbox you want to modify.
Remove Members:
- Click on Members.
- Select Edit.
- Find the user you want to remove, click on their name, and select Remove.

Conclusion

By following these steps, you can easily manage the membership of your distribution lists and shared mailboxes. If you encounter any issues, please contact the Digital Support team for assistance.